In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of June 21, 2004 for Confidence in the digital economy, known as LCEN, and the General Data Protection Regulation (GDPR) it is brought to the knowledge of users and visitors of the Fibre Bio site the methods of collection and use of personal data.
Fibre Bio is responsible for the protection of this data.
We collect personal information such as name, postal address, email address, telephone number, and other similar information. This information is necessary to be able to deliver the requested product to you, answer your questions, follow up on the transaction, process the payment and send you additional information. We also use your data to send you newsletters, to inform you about promotions or new products. If you no longer wish to receive them, you can unsubscribe at the bottom of each newsletter.
The information you provide to us is collected when creating a customer account on our site, when placing an order on our site, when browsing our site, when making a comment, when contacting our Customer Service, when using our contact form, when viewing our advertisements.
You can modify or delete your personal data by going to your account. You can also send us an email to: [email protected]
The retention period of your personal data may vary depending on the purpose of collection.
We put in place all technical means to guarantee the security of your personal data. We do not sell or transfer your personal data to third parties.
If you believe that Fibre Bio is not processing your personal data correctly, you can send us an email to: [email protected]
Cookies
A cookie is a text file that records information about your internet browsing. This file placed on the user's hard drive does not contain viruses. It is impossible to recover personal data from your hard drive with a cookie.
We use cookies for the following reasons:
Analysis of site traffic, improvement of site navigation and user experience, improvement of our products and services
You can delete the cookie from your computer at any time by going to your browser settings. However, deleting certain cookies may limit certain functionalities of the site.
Cookies used and third-party application cookies
Google cookies:
1P_JAR:
Duration of the cookie: 1 month. Cookie used for tracking and ad targeting.
CONSENT:
Duration of the cookie: 20 years. Cookie used for statistics of YouTube videos that a user has seen.
NID, DV, SID cookies:
Duration of the cookie: 6 months. Google advertising cookies used for ad personalization and website navigation. Additionally, these cookies remember your preferences and other information such as your preferred language, the number of results you display per page.
Google cookies:
HSID:
Cookie used to check your Google user account, if you have one, and your most recent login time there.
CONSENT:
SIDCC: Cookie used for visit statistics.
The _ga, _gat, _gid cookies:
Duration of the cookie: 13 months for the _ga cookie, 10 minutes for the _gat cookie. Used for website usage statistics and to monitor the quantity of requests.
WordPress plugin cookies:
icl_current_language:
Duration of the cookie: 2 days. Cookie generated by the WPML language management WordPress plugin which saves the selected language.
Tk_ai:
Cookie generated by the Jetpack WordPress plugin. Indicators related to user activity and user experience on the site.
Third-party cookies:
SAPISID, APISID, SSID cookies:
Cookies used by Youtube. For more information on Youtube's use of cookies, you can read their privacy policy.
Our site contains links to other sites. Once you click on these links, we no longer have any control over your data.
We use social plugins, i.e. the “share” buttons of social networks such as Facebook, Twitter, Pinterest, etc. They allow you to share information from our site.